Privacy Policy - Lightwave Communications

Lightwave Communications, LLC (“Lightwave”) will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the Lightwave service.

Collection / Use of Information

Lightwave shall collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform customers of new products or services that will better meet their needs. Lightwave will use customer identifiable information to market products and services to the customer, but will not disclose or make available any customer identifiable information to any third parties seeking to market products. If a customer chooses not to participate in direct marketing of new products and services from Lightwave, that customer's information will not be used for the purpose of marketing new products.

Security

Lightwave and its affiliates have invested and deployed a wide variety of technology and security features to ensure the privacy of customer information on its network. In addition, Lightwave has implemented strict operations guidelines to ensure customer privacy is safeguarded at every level of its organization. Lightwave will continue to revise policies and implement additional security features as new technologies becomes available.

Communications

Lightwave will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using Lightwave services except as required to ensure proper operation of services or as otherwise authorized by law.

Unlawful Activity

Lightwave may use customer identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of service or network integrity or otherwise violate Lightwave's tariffs.

Account Information

Lightwave will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with Lightwave is current and accurate.

Children's Privacy Policy

Lightwave does not sell products or services for purchase by children. Lightwave does not knowingly solicit or collect customer identifiable information from children or teenagers under the age of eighteen. In addition, Lightwave will not knowingly link to any third party web site that solicits or collects customer identifiable information from minors. If you believe that a minor has disclosed personally identifiable information to Lightwave, please click here to contact us at so that the information can be removed.

Lightwave Spam Policy

Lightwave has zero tolerance for spam. Spam complaints will be dealt with seriously and can result in losing service privileges.